CPP determines early morning power outage caused by cable fault

The Tom L. Johnson Building

Cleveland Public Power switching and transformer crews have determined the cause of an early morning outage to about 400 customers was a cable fault. The fault occurred in the W. 41st Street Service Center and was likely related to weather conditions.
Early reports indicated a transformer failure was the cause, but further investigation into the transformer found that it was not the cause.
When outages occur the first job is to restore power to affected customers. Once customers are restored a more thorough investigation into the cause takes place.
Power was interrupted at 4:30 a.m. and restored to the majority of customers by 7:00 a.m., with remaining customers receiving power at 8:14 a.m.


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Winter returns this weekend! Are you prepared? Here are tips to help

Snow storm in Cleveland

Are you ready for this?

Forecasters are predicting the first real snowstorm of the season will arrive this weekend. In an effort to keep our customers safe and aware, Cleveland Public Power offers the following tips on what you can do in preparation.

What can you expect?  

This evening Cleveland is expected to receive a slight coating of snow. Things are really going to get interesting according to forecasters on Saturday. Temps are expected to plunge and a new round of snow coupled with heavy winds is heading this way.

These blustery conditions are going to last through Sunday and Monday, and the cold air will plunge even further.  In preparation for the storm, here is a list of items that will help keep you safe:

  • Make sure you have flashlights, battery-powered radio and extra batteries in case of an interruption of power.
  • Charge cell phones, tablets, and laptops so that you can stay connected in the event of an outage. Also, charge your chargers for extra power.
  • Gather blankets, sleeping bags and extra clothing to keep everyone comfortable.
  • Keep non-perishable snacks and food that does not require cooking handy.
  • Stock up on bottled water.
  • Keep a cooler handy with ice packs and/or ice to keep perishable items cold in case of an outage.
  • Unplug and avoid using major electric appliances
  • Conditions such as those forecast for this weekend have the potential to result in ice and heavy snow accumulating on power lines and tree limbs, which could result in power outages. Below are tips to keep you safe during this and other winter storms:

Downed power lines – Never touch, move or go near any downed or hanging lines. The first action should be to call 9-1-1 or your local utility. CPP’s Trouble Line can be reached by calling 216-664-3156.

  • Do not put your feet in water where a downed line is laying
  • Do not try to move tree limbs
  • If you see someone who has come into contact with a downed line, do not touch them, again call 9-1-1
  • If a line comes down on your car stay inside, roll down your window and warn others to stay away. Call authorities or ask a passerby to call authorities. The only time you should exit a vehicle with a downed line on it is if it has caught fire. If the vehicle is on fire, open the door and jump with both feet together to avoid contact with the car. It is metal and therefore you could receive a shock.
  • Power outage and food safety – Unless there is a major outage extending more than 4 hours, your food should be safe in the refrigerator as long as you leave the doors closed. After that point, you may want to begin to prepare and/or eat the food.
  • Food in the freezer will hold much longer. According to the USDA, “a full freezer will hold the temperature for approximately 48 hours (24 hours if it is half full) if the door remains closed.”
  • If it appears the outage will last for a prolonged period of time, the USDA advises obtaining dry ice or block ice to keep the refrigerator cold. The USDA reports “fifty pounds of dry ice should hold an 18-cubic foot full freezer for 2 days.”
  • In-Home Tips – unplug and avoid using major electric appliances and avoid using landline telephones. You should also avoid using the telephone because in the event of a lightning strike these lines and other wires can conduct electricity.
  • We advise against using candles, but when using do not leave them unattended.

In the event of widespread outages, customers will also be able to follow updates on Twitter at @CLEPublicPower, and on Facebook at https://bit.ly/2QWUJHS.

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Beware of scams – know what not to do!


CLEVELAND – Utility scammers are at it again! Cleveland Public Power customers have recently been contacted by telephone with the threat of disconnection of their electric service, as well as one customer receiving a visit in person from someone alleging they were from CPP. In both cases these were scammers.

To assist our customers we are reminding you of the following:

  • If you receive a call stating your electric service will be disconnected if you don’t supply the caller with the number of a reloadable Debit Card – hang up and call our Customer Service number – 216-664-4600
  • If someone comes to your home to collect a payment do not open the door. Dial 9-1-1 and report this to the Cleveland Police Department; our meter readers and installers do not accept payments and they would be driving a vehicle with the Cleveland Public Power logo as well as attire identifying them as CPP employees

“These scam artists  are targeting both residential and commercial businesses and while Cleveland Public Power will contact customers about their bills, we would not refer them to a third party payment option. Any suspicious activity like this should be reported to the Public Utilities Police at (216) 443-2426,” said Cleveland Public Power Commissioner Ivan Henderson.

Henderson also said, “When there is a threat of disconnection the only way to make payments would be in person in our Payment Center, by calling in and making a payment with our Customer Service representatives or make an online payment yourself.”

Notices about this illegal activity have been posted on CPP’s website as well as on its social media sites.

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There’s still time to Register!

The students from Tremont Montessori are excited about building  cars for Cleveland Public Power’s annual Solar Sprint! They are pictured as they begin preliminary design on their cars.

We are excited to have a role in helping these youngsters learn more about science, math and other STEM subjects while having fun!

If you have a student that might enjoy this activity it’s not too late. The last set of workshops take place this Saturday, September 15th at 9 a.m. and 11 a.m.  Call the number below and register your student today!


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Ready, Set, Go! It’s Time to Register

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This young lady is proud to show off her car during the 2017 Solar Sprint. Register your student today for this fun, educational, and engaging activity! PHOTO: City of Cleveland Photo Bureau Darlene Beiter

In an effort to engage and educate our community on the use of renewable energy sources, Cleveland Public Power (CPP) annually hosts the Solar Sprint.

The Sprint is a miniature solar-powered car race held on E. 13th St. between Lakeside and Hamilton Avenues in downtown Cleveland. That’s right it is held on the street which is closed to motorized vehicular traffic.,

Before our students can begin racing they have to build a car!  To build the prize-winning vehicle, each team will purchase a Solar Sprint Kit for $25 (refunded on race day if you compete) from CPP. The kit contains all of the basic necessities, i.e., solar panel, motor, and other necessities; however, the bulk of the car is left to the ingenuity and imagination of the students.

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Making final adjustments before the big race. PHOTO: City of Cleveland Photo Bureau Darlene Beiter

There are two divisions for the competition – Junior and Senior. Juniors are students in grades 3-5 and seniors represent those in grades 6-8.

So to join the fun we need for you to do the following:

  • Recruit team members (teams must have a minimum of two participants and a maximum of four)
  • Attend one of the Solar Sprint Engineering Workshops on Saturday, September 8th or Saturday, September 15th from 9 a.m. – 11 a.m. or 12 p.m. – 2 p.m. both days.
  • Build your race car
  • Compete on Saturday, October 13, 2018, during Cleveland Public Power’s Annual Public Power Week Open House!

For more information call CPP’s Marketing Department at 216-664-3922.

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Home Energy Assistance Summer Crisis Program offers help for elderly residents


Large air conditionerExtreme heat is once again in the forecast which means an increase in electric consumption, but many can’t afford the increase in costs due to higher temperatures.  Higher energy usage equates to higher bills. The Council for Economic Opportunies’ Home Energy Assistance Summer Crisis Program may be the answer to alleviating some of the stress associated with higher bills for the elderly and those with chronic illnesses.

The agency’s literature states, “The Council for Economic Opportunities’ Home Energy Assistance Summer Crisis Program provides eligible Cuyahoga County residents assistance paying an electric bill, window a/c units or assistance paying for central air conditioning repairs. The program runs through August 31st.

To apply for assistance, call (216) 518-4014 to schedule an appointment.  The program operates week days beginning at 6:30 a.m. at the Central Neighborhood Opportunity Center located at 1849 Prospect Ave., across the street from the Wolstein Center. Please verify your eligibility by visiting http://www.ceogc.org/energy-assistance/.

To apply for emergency assistance, a resident must have the most recent bills for gas and electric utilities, photo identification, Social Security numbers for all household members and verification of all income for all household over the age of eighteen for the previous twelve months. For those households who have no income, an IRS Tx Transcript is required. Renters living in multi-unit dwellings may be required to provide their landlord’s name and contact information.

The Summer Crisis Program provides assistance to low-income households with an elderly member (60 years or older), or households that can provide physician documentation that cooling assistance is needed for a household member’s health.

Health issues can include lung disease; Chronic Obstructive Pulmonary Disease; or asthma, which affects more than 850,000 Ohioans, according to the Centers for Disease Control.

Eligible Cleveland Public Power customers can receive up to $500. Assistance is applied to a utility bill or applied to central air conditioning repair costs. Ohioans must have a gross income at or below 175 percent of the federal proverty guidelines to qualify for assistance.

For more information about the features of the Summer Crisis Program visit ceogc.org.

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Hydrate, hydrate, hydrate! Be Cool!

All residents can keep cool by following these important tips:

  • Drink more fluids (nonalcoholic), regardless of your activity level. Don’t wait until you’re  thirsty to drink. Warning: If your doctor generally limits the amount of fluid you drink  or has you on water pills, ask him how much you should drink while the weather is hot.water_glass_PNG15215.png
  • Don’t drink liquids that contain alcohol or large amounts of sugar–these actually cause  you to lose more body fluid. Also, avoid very cold drinks, because they can cause  stomach cramps.
  • Stay indoors and, if at all possible, stay in an air-conditioned place. If your home does  not have air conditioning, go to the shopping mall or public library–even a few hours  spent in air conditioning can help your body stay cooler when you go back into the heat.
  • Electric fans may provide comfort, but when the temperature is in the high 90s, fans will not prevent heat-related illness. Taking a cool shower or bath, or moving to an air conditioned place is a much better way to cool off.
  • Wear lightweight, light-colored, loose-fitting clothing.
  • NEVER leave anyone in a closed, parked vehicle.
  • Although any one at any time can suffer from heat-related illness, some people are at  greater risk than others. Check regularly on:
    • Infants and young children;
    • People aged 65 or older;
    • People who have a mental illness; and
    • Those who are physically ill, especially with heart disease or high blood pressure.
    • Visit adults at risk at least twice a day and closely watch them for signs of heat  exhaustion or heat stroke. Infants and young children, of course, need much more frequent watching.

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