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CPP determines early morning power outage caused by cable fault

The Tom L. Johnson Building

Cleveland Public Power switching and transformer crews have determined the cause of an early morning outage to about 400 customers was a cable fault. The fault occurred in the W. 41st Street Service Center and was likely related to weather conditions.
Early reports indicated a transformer failure was the cause, but further investigation into the transformer found that it was not the cause.
When outages occur the first job is to restore power to affected customers. Once customers are restored a more thorough investigation into the cause takes place.
Power was interrupted at 4:30 a.m. and restored to the majority of customers by 7:00 a.m., with remaining customers receiving power at 8:14 a.m.


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Winter returns this weekend! Are you prepared? Here are tips to help

Snow storm in Cleveland

Are you ready for this?

Forecasters are predicting the first real snowstorm of the season will arrive this weekend. In an effort to keep our customers safe and aware, Cleveland Public Power offers the following tips on what you can do in preparation.

What can you expect?  

This evening Cleveland is expected to receive a slight coating of snow. Things are really going to get interesting according to forecasters on Saturday. Temps are expected to plunge and a new round of snow coupled with heavy winds is heading this way.

These blustery conditions are going to last through Sunday and Monday, and the cold air will plunge even further.  In preparation for the storm, here is a list of items that will help keep you safe:

  • Make sure you have flashlights, battery-powered radio and extra batteries in case of an interruption of power.
  • Charge cell phones, tablets, and laptops so that you can stay connected in the event of an outage. Also, charge your chargers for extra power.
  • Gather blankets, sleeping bags and extra clothing to keep everyone comfortable.
  • Keep non-perishable snacks and food that does not require cooking handy.
  • Stock up on bottled water.
  • Keep a cooler handy with ice packs and/or ice to keep perishable items cold in case of an outage.
  • Unplug and avoid using major electric appliances
  • Conditions such as those forecast for this weekend have the potential to result in ice and heavy snow accumulating on power lines and tree limbs, which could result in power outages. Below are tips to keep you safe during this and other winter storms:

Downed power lines – Never touch, move or go near any downed or hanging lines. The first action should be to call 9-1-1 or your local utility. CPP’s Trouble Line can be reached by calling 216-664-3156.

  • Do not put your feet in water where a downed line is laying
  • Do not try to move tree limbs
  • If you see someone who has come into contact with a downed line, do not touch them, again call 9-1-1
  • If a line comes down on your car stay inside, roll down your window and warn others to stay away. Call authorities or ask a passerby to call authorities. The only time you should exit a vehicle with a downed line on it is if it has caught fire. If the vehicle is on fire, open the door and jump with both feet together to avoid contact with the car. It is metal and therefore you could receive a shock.
  • Power outage and food safety – Unless there is a major outage extending more than 4 hours, your food should be safe in the refrigerator as long as you leave the doors closed. After that point, you may want to begin to prepare and/or eat the food.
  • Food in the freezer will hold much longer. According to the USDA, “a full freezer will hold the temperature for approximately 48 hours (24 hours if it is half full) if the door remains closed.”
  • If it appears the outage will last for a prolonged period of time, the USDA advises obtaining dry ice or block ice to keep the refrigerator cold. The USDA reports “fifty pounds of dry ice should hold an 18-cubic foot full freezer for 2 days.”
  • In-Home Tips – unplug and avoid using major electric appliances and avoid using landline telephones. You should also avoid using the telephone because in the event of a lightning strike these lines and other wires can conduct electricity.
  • We advise against using candles, but when using do not leave them unattended.

In the event of widespread outages, customers will also be able to follow updates on Twitter at @CLEPublicPower, and on Facebook at https://bit.ly/2QWUJHS.

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Beware of scams – know what not to do!


CLEVELAND – Utility scammers are at it again! Cleveland Public Power customers have recently been contacted by telephone with the threat of disconnection of their electric service, as well as one customer receiving a visit in person from someone alleging they were from CPP. In both cases these were scammers.

To assist our customers we are reminding you of the following:

  • If you receive a call stating your electric service will be disconnected if you don’t supply the caller with the number of a reloadable Debit Card – hang up and call our Customer Service number – 216-664-4600
  • If someone comes to your home to collect a payment do not open the door. Dial 9-1-1 and report this to the Cleveland Police Department; our meter readers and installers do not accept payments and they would be driving a vehicle with the Cleveland Public Power logo as well as attire identifying them as CPP employees

“These scam artists  are targeting both residential and commercial businesses and while Cleveland Public Power will contact customers about their bills, we would not refer them to a third party payment option. Any suspicious activity like this should be reported to the Public Utilities Police at (216) 443-2426,” said Cleveland Public Power Commissioner Ivan Henderson.

Henderson also said, “When there is a threat of disconnection the only way to make payments would be in person in our Payment Center, by calling in and making a payment with our Customer Service representatives or make an online payment yourself.”

Notices about this illegal activity have been posted on CPP’s website as well as on its social media sites.

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There’s still time to Register!

The students from Tremont Montessori are excited about building  cars for Cleveland Public Power’s annual Solar Sprint! They are pictured as they begin preliminary design on their cars.

We are excited to have a role in helping these youngsters learn more about science, math and other STEM subjects while having fun!

If you have a student that might enjoy this activity it’s not too late. The last set of workshops take place this Saturday, September 15th at 9 a.m. and 11 a.m.  Call the number below and register your student today!


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Hydrate, hydrate, hydrate! Be Cool!

All residents can keep cool by following these important tips:

  • Drink more fluids (nonalcoholic), regardless of your activity level. Don’t wait until you’re  thirsty to drink. Warning: If your doctor generally limits the amount of fluid you drink  or has you on water pills, ask him how much you should drink while the weather is hot.water_glass_PNG15215.png
  • Don’t drink liquids that contain alcohol or large amounts of sugar–these actually cause  you to lose more body fluid. Also, avoid very cold drinks, because they can cause  stomach cramps.
  • Stay indoors and, if at all possible, stay in an air-conditioned place. If your home does  not have air conditioning, go to the shopping mall or public library–even a few hours  spent in air conditioning can help your body stay cooler when you go back into the heat.
  • Electric fans may provide comfort, but when the temperature is in the high 90s, fans will not prevent heat-related illness. Taking a cool shower or bath, or moving to an air conditioned place is a much better way to cool off.
  • Wear lightweight, light-colored, loose-fitting clothing.
  • NEVER leave anyone in a closed, parked vehicle.
  • Although any one at any time can suffer from heat-related illness, some people are at  greater risk than others. Check regularly on:
    • Infants and young children;
    • People aged 65 or older;
    • People who have a mental illness; and
    • Those who are physically ill, especially with heart disease or high blood pressure.
    • Visit adults at risk at least twice a day and closely watch them for signs of heat  exhaustion or heat stroke. Infants and young children, of course, need much more frequent watching.

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Heat and Humidity to return this weekend! Tips to stay cool & save!

The mercury and humidity levels are set to increase this weekend, so keep these tips in mind as you seek to beat the heat without breaking the bank:


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Be safe this Independence Day! Consider these Fireworks Safety Tips

fireworks4-0336We all enjoy the 4th of July because most of us plan cookouts with family and friends. We like to end our night typically by either watching a fireworks show somewhere, or setting off our own fireworks because somehow fireworks have become synonymous with our celebration of Independence Day.
However, the thrill of fireworks can also lead to serious injuries. Here are some important safety tips to consider when using fireworks:

  • Never allow young children to play with or ignite fireworks.
    Avoid purchasing fireworks that are packaged in brown paper because this is often a sign that fireworks were made for professional displays and that they could potentially pose serious danger to consumers.
  • Always have an adult supervise fireworks activities.
    Parents must keep in mind that young children suffer injuries from sparklers because they can burn at temperatures of about 2,000 degrees. (These are temperatures hot enough to melt some metals.)
  • Never place any part of your body directly over a fireworks device while attempting to ignite the fuse. Back up to a safe distance immediately after lighting the firework.
  • Never try to re-light or pick up fireworks that have not fully ignited upon your first attempt.
  • Never point or throw fireworks at another person.
  • Keep a bucket of water or a garden hose handy in case of fire or other mishaps.
  • Light fireworks one at a time, then move back quickly.
  • Never carry fireworks in a pocket or shoot them off in metal or glass containers.
  • After fireworks complete their burning period, douse the spent device with plenty of water from a bucket or hose before discarding it in order to prevent a trash fire.
  • Make certain that the types fireworks you would like to set off are legal in the City of Cleveland prior to making your purchase.

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