Tag Archives: Safety

What to do if your power goes out

Live wires

NEVER touch downed power lines. Photo Credit: City of Cleveland Photo Bureau

This weekend Cleveland Public Power experienced a few outages affecting about one thousand customers. The problem this weekend was unpreventable, but we are happy to note that as soon as we had isolated the problem, our crews worked quickly to restore power.

With high winds today and forecasters predicting more rain and possible thunderstorms we are providing information on what you can do when you lose power, not only to safeguard you, but also to help us get your service restored as quickly as possible.

The first order of business is to call our Trouble line at 216.664.3156 to let us know you do not have power. When making this call, be patient because just like you – your neighbors may be calling as well, resulting in busy signals or longer than usual waits for someone to answer.

Second, it is always good to have a traditional landline that just plugs into the telephone jack. As much as we all love  cordless telephones if your electric service is interrupted and these are the only telephones you have you will be without telephone service. Cellular phones are great too – but if you haven’t charged it in recently you will soon be without it as well.

If you are having still having difficulty reporting your outage you can post a message on our Facebook page  found here or send a tweet to @clepublicpower. We monitor these sites frequently during inclement weather.

Now for tips to keep you and your family safe:

  • Downed power lines – Never touch, move or go near any downed or hanging lines. The first action is to call 9-1-1 or your local utility. CPP’s Trouble Line number is 216-664-3156.
    • Do not put your feet in water where a downed line is laying
    • Do not try to move tree limbs
    • If you see someone who has come into contact with a downed line, do not touch them, again call 9-1-1
    • If a line comes down on your car stay inside, roll down your window and warn others to stay away. Call authorities or ask a passerby to call authorities. The only time you should exit a vehicle with a downed line on it is if it has caught fire. If the vehicle is on fire, open the door and jump with both feet together to avoid contact with the car. It is metal and therefore you could receive a shock.
  • Power outage and food safety – Unless there is a major outage extending more than 4 hours, your food should be safe in the refrigerator as long as you leave the doors closed. After that point you may want to begin to prepare and/or eat the food.
  • Food in the freezer will hold much longer. According to the USDA, “a full freezer will hold the temperature for approximately 48 hours (24 hours if it is half full) if the door remains closed.”
  • If it appears the outage will last for a prolonged period of time, the USDA advises obtaining dry ice or block ice to keep the refrigerator cold. The USDA reports “fifty pounds of dry ice should hold an 18-cubic foot full freezer for 2 days.”

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CPP offers cold weather safety tips

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Icy Lake

Lake Erie was not frozen solid despite sub zero temperatures. (Photo by Shelley M. Shockley)

Frozen Tundra

On the east side of Cleveland Lake Erie is completely frozen over. (Photo by Shelley M. Shockley)

CLEVELAND – Sub zero temperatures are causing US residents to  let out a collective “Brrrr!”  In an effort to keep residents and customers informed, Cleveland Public Power offers the following tips for cold weather safety:

Downed power linesNever touch, move or go near any downed or hanging lines. The first action should be to call 9-1-1 or your local utility. CPP’s Trouble Line can be reached by calling 216-664-3156.

  • Do not put your feet in water or snow where a downed line is laying
  • Do not try to move tree limbs
  • If you see someone who has come into contact with a downed line, do not touch them, again call 9-1-1
  • If a line comes down on your car stay inside, roll down your window and warn others to stay away. Call authorities or ask a passerby to call authorities. The only time you should exit a vehicle with a downed line on it is if it has caught fire. If the vehicle is on fire, open the door and jump with both feet together to avoid contact with the car. It is metal and therefore you could receive a shock.

Power outage and food safety – Unless there is a major outage extending more than 4 hours, your food should be safe in the refrigerator as long as you leave the doors closed. After that point you may want to begin to prepare and/or eat the food.

Food in the freezer will hold much longer. According to the USDA, “a full freezer will hold the temperature for approximately 48 hours (24 hours if it is half full) if the door remains closed.”

  • If it appears the outage will last for a prolonged period of time, the USDA advises obtaining dry ice or block ice to keep the refrigerator cold. The USDA reports “fifty pounds of dry ice should hold an 18-cubic foot full freezer for 2 days.”

 In Home Tips

If you must use space heaters to keep warm, ensure that they are plugged directly into an outlet, do not plug them into extension cords.

  • Keep all furniture, draperies, flammable materials, and other household objects at least three feet from your space heater.
  • Always unplug your electric blanket when not in use.
  • If an in-wall or baseboard heater is shut off at the circuit breaker, be sure to lock or tag the circuit breaker to prevent someone else from turning it back on.
  • Because it is common for portable heaters and electric blankets to be recalled, make sure you check your brand and model to ensure that your particular heater or blanket has not been subject to and product recalls.
  • Never ever purchase a counterfeit electrical product because they have not met any of the testing or safety standards and they can be extremely hazardous.

Cleveland Public Power Commissioner Ivan Henderson urges residents to take the necessary precautions for safety, during this unusual cold spell, “We are asking our residents and customers to follow storm protocols of seeking shelter, but in the event of an outage to call us at 216-664-3156.”

In the event of widespread outages customers will also be able to follow updates as well as report outages on Twitter, by following @cppgreen on http://www.twitter.com.

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Let’s Talk Turkey – frying safety tips

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Fried turkey

If a deep fried turkey is on your menu please remember the tips we’ve listed here. (Photo courtesy of Food Network)

Everything tastes better when it’s fried… so why not fry your Thanksgiving turkey, as opposed to baking it the traditional way!  Although fried turkeys are absolutely delicious, they pose a slew of safety concerns.  Thousands of fires, deaths, and injuries occur each year due to turkey fryer fires… so here are five helpful safety tips with what you need to know before setting up your fryer.

  1. Keeping Clevelanders Safe!  Never fry a turkey indoors, and make sure that you set up your fryer at least 10 feet away from your home.  Do not cook your turkey on your back deck – cooking oil is combustible and if it is heated beyond its cooking temperature, its vapors can ignite.  Keep all children and pets away.  Be sure to never leave it unattended.
  2. The Flats!  Make sure set your fryer on level ground; this will ensure that the oil level is being gauged accurately and that the oil is steady.
  3. Talking turkey! Make sure that your turkey is between 10 and 15 pounds because larger birds are more likely to burn on the outside before the inside is fully cooked.  Also, be sure that your turkey is completely thawed and dry; this will prevent the oil from bubbling furiously and spilling over.
  4. How about this Cleveland weather!  We all know that Thanksgivings in Cleveland can vary from warm and sunny, to brutally cold and snowy…  therefore, please be cognizant of the weather before planning to fry your turkey outdoors because if rain or snow strikes exposed hot cooking oil, the result can lead to property damage and/or serious injury.
  5. Cleveland Fire Department to the rescue!  Be proactive as opposed to reactive; therefore, test your cooking equipment in advance to ensure it is functioning properly.  Keep a fire extinguisher nearby at all times in the event that the oil ignites. It’s better to be safe than sorry!

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Happy Halloween!

pumpkin

Happy Halloween!  If you’re expecting any ninja turtles, princesses, or ghouls and goblins tonight please turn on your porch light, and please be extra vigilant. If you’ll be chaperoning them we have some safety tips for you courtesy of the Centers for Disease Control.

Going trick-or-treating? Follow these tips:

  • Swords, knives, and similar costume accessories should be short, soft, and flexible.
  • Avoid trick-or-treating alone. Walk in groups or with a trusted adult.
  • Fasten reflective tape to costumes and bags to help drivers see you.
  • Examine all treats for choking hazards and tampering before eating them. Limit the amount of treats you eat.
  • Hold a flashlight while trick-or-treating to help you see and others see you. Always WALK and don’t run from house to house.
  • Always test make-up in a small area first. Remove it before bedtime to prevent possible skin and eye irritation.
  • Look both ways before crossing the street. Use established crosswalks wherever possible.
  • Lower your risk for serious eye injury by not wearing decorative contact lenses.
  • Only walk on sidewalks whenever possible, or on the far edge of the road facing traffic to stay safe.
  • Wear well-fitting masks, costumes, and shoes to avoid blocked vision, trips, and falls.
  • Eat only factory-wrapped treats. Avoid eating homemade treats made by strangers.
  • Enter homes only if you’re with a trusted adult. Only visit well-lit houses. Don’t stop at dark houses. Never accept rides from strangers.
  • Never walk near lit candles or luminaries. Be sure to wear flame-resistant costumes.

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Cleveland Public Power customers targeted in payment scam

ImageToday several Cleveland Public Power customers have received telephone calls from a man posing as a representative of Cleveland Public Power’s “Disconnection or Termination” Department and requesting $400 over the phone to prevent interruption of service. This is a scam.

These customers have contacted CPP’s Dispatch Center and given the utility the necessary information to investigate the origin of the calls. The Department of Public Utility Police Department is looking into this matter. We urge our customers to disregard these calls.

 “Residents should be cautious of anyone seeking payment over the telephone. The City of Cleveland’s Department of Public Utilities does not call asking for payment over the telephone and we do not accept payments at your home. Any suspicious activity like this should be reported to the Cleveland Police Department,” said Cleveland Public Power Commissioner Ivan Henderson.

 

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Lake Breeze = Great Kite Flying

hand and kite

 Tips for safely flying your kite!

With such beautiful Cleveland weather right now, what better way to enjoy it than to fly a kite!  Make these Cleveland winds work in your favor and experience aerodynamic forces first hand.  Seems simple enough, right?  Well there’s actually a lot to consider prior to getting that kite off the ground.  By exercising the 3 C’s of kite safety: Caution, Courtesy, and Common Sense, you will be successful in staying safe.

Caution – Be aware of your surroundings, know what is in front and behind you at all times.  Kite lines conduct electricity, so do not fly your kite near any overhead power lines or in any thunderstorms.   Should you get your kite tangled in a power line, DO NOT TOUCH THE LINES OR THE KITE!  Electricity can easily travel down your kite lines to you regardless of the type of line you are using, and it can most likely kill you.  Immediately release the lines and handles and move away!  Call your local utility company immediately to inform them of what just happened, and then secure the area so that no one gets hurt.

Courtesy – Have consideration of others.  Do not fly kites near any roads where drivers can become easily distracted.  Try to avoid flying your kite near other kite flyers.  Never fly your kite over people.  Be patient with children and spectators, they probably are not aware of the dangers associated with kite flying and are only curious to see what you’re doing.

Common Sense – Be aware of the limitations of your skills and strength, and do not fly anything too large for the conditions, or try anything too complicated.  Make sure your kite anchors are strong and secure enough to contain your kite.  Never leave your kite unattended as winds can change direction and intensity very quickly.  Keep in mind that at some point your skills, strength, or equipment will fail you; therefore, try to fail SAFE!

By following these simple safety tips flying a kite should be a breeze.

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Snow Emergency Plan Activated; Cleveland Public Power offers storm tips

Blizzard 2012

The view from North Collinwood.

As the Blizzard of 2012 bears down on Cleveland, Cleveland Public Power reminds it’s customers and residents to be mindful of the effects of wet, heavy snow on power lines:

Heavy snow and ice associated with winter storms can increase the likelihood of downed electrical power lines. It is important to remember you should never touch, move or go near any downed or hanging lines. Your first action should be to call 9-1-1 immediately, and then call your local utility. Downed lines can be reported to CPP by calling 216.664.3156.

Remember to treat all downed or hanging electrical lines as if they are energized. If you see a downed electrical line:

· Stay away from it and anything it may be in contact with.

· Do not put your feet in water where a downed line is laying.

· If you are driving and a line comes down on your car, stay in your vehicle until emergency crews arrive unless the vehicle catches on fire. If the vehicle is on fire, open the door and jump with both feet together to avoid contact with the car.

· If you come upon a person who has come in contact with a downed electrical line, do not touch or move the person as you may become a victim as well. Instead, call 9-1-1 for assistance.

Additionally, the City of Cleveland has activated its snow emergency plan. Pre-treating of primary roads, bridges and hills began at midnight. We have 48 snow crews on the road around the clock. Public Utilities is monitoring the storm and watching for impact to its operations because of heavy snow, ice and high winds. Public Safety personnel are assisting with traffic control and responding to emergencies. The Cleveland Airport System is still open, though airlines have cancelled some flights.

We are expecting significant snow fall and high winds throughout the night and into tomorrow. We will continue to monitor the situation and will provide additional updates via the local media, social media sites (visit our Facebook page) and our website. Please make sure to check the news and online for additional information about the City’s response and the potential of closures or delays for Thursday, December 27, 2012. 

Please use caution when traveling during this winter weather event.

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