Tag Archives: Cleveland

CPP Commissioner honored by the American Public Power Association

henderson-crisson-award.jpg

Ivan Henderson receives the award from APPA Board Chair and
Deputy Director of Independence, Mo., Power & Light Andrew
Boatright (right), and APPA Chair Elect and Fort Defiance, Az.,
Navajo Tribal Utility Authority General Manager Wally Haase (left).

Ivan Henderson, commissioner of Cleveland Public Power (CPP), was named the 2017 recipient of the prestigious Mark Crisson Leadership and Managerial Excellence Award at the American Public Power Association National Conference in Orlando, FL, on June 20. The award recognizes managers at a utility, joint action agency, or state or regional association who bring their organizations to new levels of excellence; lead by example, and inspire their employees and staff to improve processes, services and operations. APPA is the service organization for the nation’s more than 2,000 community-owned electric utilities who collectively serve more than 48 million people, about 14 percent of the nation’s electricity customers.

Henderson has been with CPP since 2006. According to APPA, “His colleagues describe his leadership style as innovative and creative, and he urges his employees to use every tool in their toolbox to serve customers. As a result, the utility has rolled out programs to improve customer service and raise awareness of public power including revitalized net-metering and streetlighting programs and an expanded Public Power Week open house. The utility has also launched workforce initiatives to attract local talent.”

Under his leadership, Cleveland was host to the 2012 APPA Lineworkers Rodeo and he was instrumental in managing the electric utility during the 2016 Republican National Convention. As part of CPP’s 100th anniversary, Henderson led the planning for the downtown exposition that attracted more than 7,000 citizens. Henderson is credited with starting a lineworker apprenticeship program in partnership with the Cleveland Metropolitan School District to help address the challenge of an aging workforce.

“Ivan’s leadership extends from Cleveland to the AMP Board of Trustees. He has been a leader on the board and his knowledge and expertise have benefitted AMP as an organization and public power in general,” said Marc Gerken, president/CEO of American Municipal Power, Inc. “He is very deserving of this honor.”

Henderson has been a member of the AMP Board of Trustees since 2006, representing the Northern Area Service Group. As a member of the board, he is chair of the AMPGS Committee, vice chair of the AFEC and Bylaws committees, and serves on Efficiency Smart, Finance, Hydro Power Projects, IT, Joint Ventures Oversight, Legislative, Prairie State Project and Transmission/RTO committees.

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Mayor Jackson’s 32nd Annual “Night out Against Crime” is tonight

CPD officers to play exhibition baseball game with Cleveland Youth as part of Major League Baseball’s “PlayBall” Initiative

CLEVELAND – On Tuesday, August 4, 2015, Cleveland residents are invited to participate in Mayor Jackson’s 32nd annual “Night out Against Crime”. The “Night out Against Crime” is an opportunity for Clevelanders to come together as One Cleveland and strengthen their communities. “Night out Against Crime” events will occur in each of the city’s four police districts with the main event taking place at League Park on 6601 Lexington Ave from 5:00 pm – 9:00 pm on August 4.
Highlighting this year’s “Night out against Crime” event will be an exhibition baseball game played at the historic League Park between Cleveland Police Officers and youth from the City of Cleveland’s youth baseball league with support from the Cleveland Indians. The exhibition game is being played as a part of the United States Conference of Mayors (USCM) support of Major League Baseball’s “Play Ball” initiative. The month of August has been designated as “Play Ball Month” in cities nationwide. US Mayors are implementing the initiative in their respective city with the goal of strengthening bonds between families and
communities with baseball through baseball-related activities.
Neighborhood District events will be held from 5:30 pm – 8:30 pm at each of the locations listed below and will feature police and public safety vehicles, free health screenings, refreshments and activities for the entire family!

Additional Neighborhood Event Locations:
• 1st District – Jefferson Park, W. 132nd & Lorain
• 2nd District – Steelyard Commons, I-71/Jennings Freeway
• 3rd District – King Kennedy, E. 64th & Bundy Dr.
• 4th District – Life Skills (Parking lot), 12201 Larchmere Rd.

For more information, call 216-664-3290. The “Night out Against Crime” events are sponsored by Cleveland Public Power (CPP), City of Cleveland Community Relations Board, Cleveland Airport System and Cleveland Water.

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Downtown Cleveland’s newest tenant, Heinen’s, is open for business

The beautiful architecture that is now home to Heinen's Grocery store in the heart of downtown Cleveland.

The beautiful architecture that is now home to Heinen’s Grocery store in the heart of downtown Cleveland.

Downtown Cleveland is still a buzz with excitement over the recent opening of family owned grocery store, Heinen’s in the historic rotunda of the AmeriTrust bank building. The full service grocery store is an urban shopper’s delight that serves up high quality food with superior customer service.

Co-owners Jeff and Tom Heinen, who happen to be brothers, strategically utilized the 27,000 square-foot floor plan at the  East 9th Street and Euclid Avenue store location to take advantage of the rotunda’s beautifully ornate and circular features which now display their fresh produce, meats, deli, bakery and prepared food counters. Shoppers can also find Heinen’s magnificent beer, wine and cheese displays.

For developers Fred and Greg Geis, of Geis Companies, its mission accomplished with the Heinen’s store capping off the brothers ambitious project to overhaul the 29 story AmeriTrust complex.  CPP crews along with other utility crews and Geis contractors worked nearly around the clock, enduring some of Cleveland’s most unforgiving winter weather conditions and under the tightest of deadlines to revamp the building built in 1908.  The re-purposed structure has been turned into an alluring complex The 9, where you will find an upscale hotel, luxury apartments, and Adega, a classy Mediterranean restaurant. There is also a pretty cool nightclub and speakeasy.  Adjacent to The 9 is the new LEED (Leadership in Energy & Environmental Design) certified Cuyahoga County Administration Headquarters and parking garage.  The project, located steps away from many of Cleveland’s popular entertainment, sports and lakefront establishments, is a perfect destination hot spot.

But for the Heinen brothers, the store marks yet another successful move to continue their grandfather’s legacy of delivering quality food and superior service.  “Relationships are at the very core of our goal to knowing the sources of the products we sell,” states Tom Heinen. We look forward to serving the needs of downtown residents and businesses in this historic 1908 building containing the famous murals of Francis David Millet and the immense Tiffany stained-glass dome ceiling.

Cable splicing

Bill Baran splices cable in a manhole on E. 9th and Euclid Avenue, in preparation for the renovation of the AmeriTrust complex. (Photo by Shelley M. Shockley)

Written by By Kimberly Smith-Woodford

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CPP Celebrates Public Power Week

Alice Smith goes over the process for establishing service with a customer.

Alice Smith goes over the process for establishing service with a customer.

The celebrations continued today as our Customer Service Representatives offered coffee and donuts to customers!

Susan Roland assists customer.

Susan Roland assists customer.

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Filed under Celebration, City of Cleveland, Cleveland Public Power, Public Power Week

News Advisory: Latest scam targets Commercial electricity customers!

Cleveland Public Power customers urged to beware

Thieves are once again preying on utility customers to make a quick buck. This week a Cleveland Public Power customer was contacted with the threat of disconnection of electricity if they did not call an “800” number and make a payment to the Disconnection Department.

Fortunately the customer suspected something was amiss and contacted CPP’s Customer Service Center and reported the incident.
The Department of Public Utilities Police Department is looking into this matter, and Cleveland Public Power is urging its customers to disregard these calls.
“This scam is targeting commercial businesses and while Cleveland Public Power will contact these customers about their bills, we would not refer them to a third party payment option. Any suspicious activity like this should be reported to the Public Utilities Police at (216) 443-2426,” said Cleveland Public Power Commissioner Ivan Henderson.
Henderson also said, “When there is a threat of disconnection the only way to make payments would be in person in our Payment Center, by calling in and making a payment with our Customer Service representatives or making an online payment yourself.”

In business since 1906, CPP is the largest municipal power company in Ohio. Today, CPP boasts 36 substations throughout the city and serves more than 80,000 residential and commercial customers. Cleveland Public Power remains strong, safe and viable as it strategically positions itself for the future. As one of the most reliable systems in the nation, CPP’s employees want its customers to know that they are committed to continuing to provide quality service for the next 100 years… you can Count on it!

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Happy Chocolate Chip Day!

CPP - Chocolate chip Day

In honor of National Chocolate Chip Day we are highlighting some of our local purveyors of this truly American treat. Join our Facebook Chocolate Chip Cookie Party with special guests Gust Gallucci’s Italian Foods and Market, Dave’s Markets and of course our friends at the Lakeside Doubletree Hotel!

Join our party here.

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New scam targets CPP customers

Customers urged to beware of payment scam

CLEVELAND – Thieves are once again preying on utility customers to make a quick buck. This week a Cleveland Public Power customer was contacted with the threat of disconnection of electricity if they did not go out and purchase a “Blue Card” to satisfy the debt. The unsuspecting customer did as told and is now out of a couple hundred dollars.

The customer contacted CPP’s Customer Service Center and reported this payment only to learn that the utility does not have any record of the payment.

 

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The Department of Public Utility Police Department is looking into this matter, and Cleveland Public Power is urging its customers to disregard these calls.

“This scam is targeting commercial businesses and while Cleveland Public Power will contact these customers about their bills, we would not refer them to a third party payment option. Any suspicious activity like this should be reported to the Public Utilities Police at (216) 443-2426,” said Cleveland Public Power Commissioner Ivan Henderson.

Henderson also said, “When there is a threat of disconnection the only way to make payments would be in person in our Payment Center, by calling in and making a payment with our Customer Service representatives or make an online payment yourself.”

Cleveland Public Power will post notices about the scam on its website and through its social media sites.

In business since 1906, CPP is the largest municipal power company in Ohio. Today, CPP boasts 36 substations throughout the city and serves more than 80,000 residential and commercial customers.  Cleveland Public Power remains strong, safe and viable as it strategically positions itself for the future. As one of the most reliable systems in the nation, CPP’s employees want its customers to know that they are committed to continuing to provide quality service for the next 100 years… you can Count on it!

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Filed under Bill Payment, City of Cleveland, Cleveland Public Power