Tag Archives: Cleveland Public Power

Spring Forward, Change Batteries

Spring forward

It’s time to move your clocks forward again! Turn your clocks ahead by one hour before turning in Saturday night. (Image courtesy of crossroadscards.com)

Spring is in the air, and it’s time to move your clocks ahead an hour to enjoy longer warmer days!

This is also a great time to once again check and change batteries in your smoke detectors and carbon-monoxide detectors. As you read this post, the Cleveland Division of Fire is sounding their alarms to remind you to take this potentially life-saving action.

If you are in need of batteries, please visit your local Fire Station – they have a limited supply of available: two per resident.

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Protect Your Home – Christmas Tree Safety Tips

It’s that time of the year, the trees are decorated with all the beautiful ornaments and children’s creations collected over the years. The lights have been strung and nightly you “Ooh and Ahh” at a job well done.

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During a recent controlled burn, Cleveland firefighters demonstrated how quickly a Christmas tree can burn. (Photo by Shelley M. Shockley)

To ensure you and your family will have fond memories of this time and avoid tragedy, here are a few tips from a recent Cleveland Public Safety Demonstration:

  1. If your tree is real. be sure to water it daily to prevent it from dying.
  2. If the tree is artificial make sure it is labeled fire retardant.
  3. Keep electric cords away from the water basin of the tree.
  4. Plug no more than three strands of lights into each electrical cord or outlet.
  5. If you are using a space heater in the room where the tree is, keep it at least three feet away from the tree.
  6. Watch the video posted on Cleveland TV20’s YouTube Channel found here.
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The tree is now fully engulfed in flames. (Photo by Shelley M. Shockley)

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9 Shopping days left – Shop Local

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This t-shirt is an example of some of the great Cleveland themed apparel and accessories you will find at CLE Clothing and Native Cleveland.

As a city of Cleveland utility, Cleveland Public Power regularly cites buying local as an advantage to potential customers. “During our discussions with community members we regularly tell them an investment in CPP is an investment in Cleveland,” said Shelley M. Shockley, marketing manager.

With that philosophy in mind, we were intrigued last month when Carl Baldesare of “The Keep It Local Project” said, “If everybody in Cuyahoga County spends $100 locally this holiday season, it will bring over $100 million back to the local community,” during a newscast on Small Business Saturday.

This information fed our desire to continue that movement and encourage our customers and reader to shop local this holiday season and beyond.

First up is CLE Clothing Company, a boutique specializing in everything Cleveland! The venture began when two lifelong friends – a graphic designer and an entrepreneur joined forces and bought a printing press in 2008 and has grown into an online “wear-house” and brick and mortar locations in two of Cleveland’s thriving neighborhoods – E. 4th St. in downtown and the Waterloo Arts District in Collinwood.

One of the unique features of these stores is the collaborative nature of the business. While the CLE Clothing line is the signature item, the stores also carry jewelry, accessories, and furniture all locally sourced by Cleveland artisans.

As you shop over the next nine days keep them in mind as we reinvest in the city of Cleveland!

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“The Grinch” targets local businesses this holiday season

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CLEVELAND – As families make last-minute preparations for the holidays, “The Grinch” disguised as telephone scammer is seeking to spoil the season. Cleveland Public Power has learned from customers that thieves are once again preying on utility customers to make a quick buck. This week, a commercial business customer was contacted and threatened with disconnection of their electric service by CPP’s competitor if they did not go to a local grocery store in Cleveland Heights and purchase a pre-paid card, and then call a toll-free number and make a payment to the Disconnection Department.

Fortunately, the customers suspected something was amiss and contacted CPP’s Customer Service Center and reported the incident.

The Department of Public Utility Police Department has been and will continue to look into these calls, and Cleveland Public Power is urging its customers to disregard these calls.

“This scam is targeting commercial businesses and while Cleveland Public Power will contact these customers about their bills, we would not refer them to a third party payment option. Any suspicious activity like this should be reported to the Public Utilities Police at (216) 443-2426,” said Cleveland Public Power Commissioner Ivan Henderson.

Henderson also said, “When there is a threat of disconnection the only way to make payments would be in person in our Payment Center, by calling in and making a payment with our Customer Service representatives or make an online payment yourself.”

Cleveland Public Power will post notices about the scam on its website and through its social media sites.

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Winterfest marks the beginning of Cleveland’s Holiday Season

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The City of Cleveland’s official Christmas Tree. Powered by Cleveland Public Power. (Photo by Ruggero Fatica, City Photographer)

Last Saturday the City of Cleveland was a buzz of activity as residents and visitors converged on downtown streets for the annual Winterfest Celebration and in support of local businesses as part of Small Business Saturday.

As a sponsor of Winterfest, Cleveland Public Power, and our utility partners – Cleveland Water and Water Pollution Control were in the midst of Playhouse Square activity leading up to the spectacular lighting and fireworks display.

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Mayor Frank G. Jackson and Council President Kevin Kelley flip the switch to light up Playhouse Square. (Photo by Ruggero Fatica, City Photographer)

Walking down Euclid Avenue Saturday began to feel a bit nostalgic – there were thousands of people on both ends of the street checking out the Pop-Up shops on Playhouse Square as well as the shops in the 5th Street Arcade.

Euclid was not the only busy street, as activities were available in the Old Stone Church, Cleveland Public Library, and the restaurants on E. 4th Street were busy as well.

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Cleveland Public Power Deputy Commissioner Joy A. Perry was on hand for the lighting. (Photo by Ruggero Fatica, City Photographer)

If you didn’t make it downtown last week, why not start this Sunday afternoon in University Circle, with the Holiday CircleFest celebration and then head downtown to view the lights along Playhouse Square and Euclid Avenue.  During CircleFest, more than a dozen of University Circle’s renowned museums, gardens, galleries, churches, and schools open their doors free of charge and offer an afternoon of activities, music, food, fun, and shopping. Visitors can look forward to live performances from talented musicians, craft making, historic displays of holiday toys, storytelling, live animals, the city’s best gingerbread house competition, and much more.

The afternoon ends with the Cleveland Museum of Art’s Winter Lights Lantern Procession at 5:30 p.m. The Museum describes this as, “A bright and innovative way to warm up your holiday season. Inspired by centuries-old, cross-cultural traditions of ceremonial lighting displays, the Winter Lights Lantern Festival features lantern displays inside the museum and the Environment of Lights installation on Wade Oval.”

All in all, “It’s beginning to look a lot like the holidays” in Cleveland!

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Winter weather headed our way

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That’s right, the white stuff is on its way. (Photo by Shelley M. Shockley)

Winter Weather Tips!

If you haven’t already noticed, winter is quickly approaching and the cold air is sneaking into your home trying to freeze you out.  With that being said… everyone is trying to stay warm while also trying to save money.

While we want you to save money, we also want to keep you safe. With the cold weather, there is an increase in the use of electrical appliances, and unfortunately, an increase in electrical fires. Contributing to these fires are the use of electric blankets, space heaters, over exerting power strips and/or extension cords, and the use of counterfeit electrical products which have not met safety standards.

When using these items you should follow these safety tips:

  • Always unplug your electric blanket when not in use.
  • Keep all furniture, draperies, flammable materials, and other household objects at least three feet from your space heater.
  • Plug portable space heaters directly into the outlet – DO NOT USE AN EXTENSION CORD!
  • If an in-wall or baseboard heater is shut off at the circuit breaker, be sure to lock or tag the circuit breaker to prevent someone else from turning it back on.
  • Because it is common for portable heaters and electric blankets to be recalled, make sure you check your brand and model to ensure that your particular heater or blanket has not been subject to any product recalls.
  • Never purchase a counterfeit electrical product because they have not met any of the testing or safety standards and they can be extremely hazardous.

By following this safety advice, you should have a warm, cozy, and safe winter.  Additionally, be sure to check the batteries in your fire detector because it’s better to be safe than sorry… and NEVER use your oven as a heat source by turning it on and leaving the door open – this could welcome carbon monoxide into your home and the results could be fatal.

We hope these tips will keep you safe this winter!

– Written by Melissa Medina

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High Winds predicted all day! Be prepared, in the event of an outage

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The National Weather Service in Cleveland has issued a High Wind Warning through 10 p.m. this evening for many northeast Ohio counties including Cuyahoga.

What does that really mean? A high wind warning is issued when sustained winds of 40 mph are expected for at least an hour, with gusts of 58 mph or greater at any time. Local forecasters have predicted winds will be increasing and may be in the range of 25 to 35 mph with gusts to 60 mph. in Cleveland.

With winds this high some of the possible effects include downed power lines and trees as well as flying and breaking tree limbs.  These problems could result in the loss of power so we are providing information on what you can do if you lose power, not only to safeguard you but also to help us get your service restored as quickly as possible.

The first order of business is to call our Trouble line at 216.664.3156 to let us know you do not have power. When making this call, be patient because just like you – your neighbors may be calling as well, resulting in busy signals or longer than usual waits for someone to answer.

Second, it is always good to have a traditional landline that just plugs into the telephone jack. As much as we all love the portability of cordless telephones if your electric service is interrupted and these are the only telephones you have you will be without telephone service. Cellular phones are great too – but if you haven’t charged it in recently you will soon be without it as well.

If you are having still having difficulty reporting your outage you can post a message on our Facebook page www.facebook.com/clevelandpublicpower or send a tweet to @clepublicpower. These sites are monitored frequently during inclement weather.

Now for tips to keep you and your family safe:

  • Downed power lines – Never touch, move or go near any downed or hanging lines. The first action should be to call 9-1-1 or your local utility. CPP’s Trouble Line can be reached by calling 216-664-3156.
  • Do not put your feet in water where a downed line is laying
  • Do not try to move tree limbs
  • If you see someone who has come into contact with a downed line, do not touch them, again call 9-1-1
  • If a line comes down on your car stay inside, roll down your window and warn others to stay away. Call authorities or ask a passerby to call authorities. The only time you should exit a vehicle with a downed line on it is if it has caught fire. If the vehicle is on fire, open the door and jump with both feet together to avoid contact with the car. It is metal and, therefore you could receive a shock.
  • Power outage and food safety – Unless there is a major outage extending more than 4 hours, your food should be safe in the refrigerator as long as you leave the doors closed. After that point, you may want to begin to prepare and/or eat the food.
  • Food in the freezer will hold much longer. According to the USDA, “a full freezer will hold the temperature for approximately 48 hours (24 hours if it is half full) if the door remains closed.”
  • If it appears the outage will last for a prolonged period of time, the USDA suggests obtaining dry ice or block ice to keep the refrigerator cold. The USDA reports, “fifty pounds of dry ice should hold an 18-cubic foot full freezer for 2 days.”

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