Utility scammers are at it again! Cleveland Public Power customers have recently been contacted with the threat of disconnection of their electric service if they did not call visit a west side convenience store and make a payment at a kiosk. The kiosk is said to be a “BitCoin Depository.”
Customers are advised to dismiss calls of this nature and to call our offices immediately to report the telephone calls.
“While Cleveland Public Power will contact our commercial customers about their bills, we would not refer them to a third party payment option. Our residential customers receive written notification of their account status but do not receive telephone calls. Any suspicious activity like this should be reported to the Public Utilities Police at (216) 443-2426,” said Cleveland Public Power Commissioner Ivan Henderson.
Henderson also said, “When there is a threat of disconnection the only way to make payments would be in person in our Payment Center, by calling in and making a payment with our Customer Service representatives or make an online payment yourself.”
Notices about this illegal activity have been posted on CPP’s website as well as on its social media sites.