Scams are back – know what not to do!

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CLEVELAND – Utility scammers are at it again! Cleveland Public Power customers have recently been contacted with the threat of disconnection of their electric service if they did not call a toll-free number and make a payment using reloadable Debit Cards, and then reporting the card number to the caller.

Customers are advised to dismiss calls of this nature and to call our offices immediately to report the telephone calls.

“This scam is targeting commercial businesses and while Cleveland Public Power will contact customers about their bills, we would not refer them to a third party payment option. Any suspicious activity like this should be reported to the Public Utilities Police at (216) 443-2426,” said Cleveland Public Power Commissioner Ivan Henderson.

Henderson also said, “When there is a threat of disconnection the only way to make payments would be in person in our Payment Center, by calling in and making a payment with our Customer Service representatives or make an online payment yourself.”

Notices about this illegal activity have been posted on CPP’s website as well as on its social media sites.

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