NEVER touch downed power lines. Photo Credit: City of Cleveland Photo Bureau
This weekend Cleveland Public Power experienced a few outages affecting about one thousand customers. The problem this weekend was unpreventable, but we are happy to note that as soon as we had isolated the problem, our crews worked quickly to restore power.
With high winds today and forecasters predicting more rain and possible thunderstorms we are providing information on what you can do when you lose power, not only to safeguard you, but also to help us get your service restored as quickly as possible.
The first order of business is to call our Trouble line at 216.664.3156 to let us know you do not have power. When making this call, be patient because just like you – your neighbors may be calling as well, resulting in busy signals or longer than usual waits for someone to answer.
Second, it is always good to have a traditional landline that just plugs into the telephone jack. As much as we all love cordless telephones if your electric service is interrupted and these are the only telephones you have you will be without telephone service. Cellular phones are great too – but if you haven’t charged it in recently you will soon be without it as well.
If you are having still having difficulty reporting your outage you can post a message on our Facebook page found here or send a tweet to @clepublicpower. We monitor these sites frequently during inclement weather.
Now for tips to keep you and your family safe:
- Downed power lines – Never touch, move or go near any downed or hanging lines. The first action is to call 9-1-1 or your local utility. CPP’s Trouble Line number is 216-664-3156.
- Do not put your feet in water where a downed line is laying
- Do not try to move tree limbs
- If you see someone who has come into contact with a downed line, do not touch them, again call 9-1-1
- If a line comes down on your car stay inside, roll down your window and warn others to stay away. Call authorities or ask a passerby to call authorities. The only time you should exit a vehicle with a downed line on it is if it has caught fire. If the vehicle is on fire, open the door and jump with both feet together to avoid contact with the car. It is metal and therefore you could receive a shock.
- Power outage and food safety – Unless there is a major outage extending more than 4 hours, your food should be safe in the refrigerator as long as you leave the doors closed. After that point you may want to begin to prepare and/or eat the food.
- Food in the freezer will hold much longer. According to the USDA, “a full freezer will hold the temperature for approximately 48 hours (24 hours if it is half full) if the door remains closed.”
- If it appears the outage will last for a prolonged period of time, the USDA advises obtaining dry ice or block ice to keep the refrigerator cold. The USDA reports “fifty pounds of dry ice should hold an 18-cubic foot full freezer for 2 days.”
Cleveland Public Power customers urged to beware
Thieves are once again preying on utility customers to make a quick buck. This week a Cleveland Public Power customer was contacted with the threat of disconnection of electricity if they did not call an “800” number and make a payment to the Disconnection Department.
Fortunately the customer suspected something was amiss and contacted CPP’s Customer Service Center and reported the incident.
The Department of Public Utilities Police Department is looking into this matter, and Cleveland Public Power is urging its customers to disregard these calls.
“This scam is targeting commercial businesses and while Cleveland Public Power will contact these customers about their bills, we would not refer them to a third party payment option. Any suspicious activity like this should be reported to the Public Utilities Police at (216) 443-2426,” said Cleveland Public Power Commissioner Ivan Henderson.
Henderson also said, “When there is a threat of disconnection the only way to make payments would be in person in our Payment Center, by calling in and making a payment with our Customer Service representatives or making an online payment yourself.”
In business since 1906, CPP is the largest municipal power company in Ohio. Today, CPP boasts 36 substations throughout the city and serves more than 80,000 residential and commercial customers. Cleveland Public Power remains strong, safe and viable as it strategically positions itself for the future. As one of the most reliable systems in the nation, CPP’s employees want its customers to know that they are committed to continuing to provide quality service for the next 100 years… you can Count on it!
Mike Mitchell poses with CPP’s Bill Williams and Efficiency Smart’s Carl Andre. Photo Credit: Shelley M. Shockley
Mitchell’s Ice Cream received the “Energy Ambassador” award from Efficiency Smart in recognition of their extensive installation of energy efficient equipment resulting in major savings in their kilowatt hour usage. That savings is pretty sweet, especially for business owners Mike and Pete Mitchell.
The Mitchell brothers are the local duo behind this thriving ice cream chain and we are pleased that they have chosen to make Cleveland Public Power their electric power provider and Ohio City the home of their production headquarters, their biggest location yet! In accepting the honor, Mike Mitchell expressed the team’s commitment to Cleveland and their business philosophy of leaving a better world for generations to come. “We believe in Cleveland. It’s the only place we’ve ever called home. Our customers are our community; the life of Cleveland is our life. We buy from local suppliers, use local service professionals—from our carpenters to our accountant.”
Paying Homage to the previous occupant of this building, a sign in the Ice Cream Shop remembers the Rialto Theater.
Ivan Henderson, commissioner of Cleveland Public Power said of the honor, “Cleveland Public Power is pleased to once again have one of our customers receive the Ambassador of Energy Efficiency Award. This program has been a win-win for the utility and the customer. The opportunity to meet with an energy advisor during construction aided the Mitchell brothers in advancing their commitment to energy efficiency.”
The efficiencies are evident as you look throughout their store at 1867 W. 25th. The store is equipped with LED lighting throughout, skylights, windows with a solar heat gain coefficient (SHGC) rated better than standard ENERGY STAR level, efficient refrigeration compressors and controls, LED light fixtures that are controlled by daylight sensors, high efficiency HVAC system and large commercial fans to allow the cooling temp set points to be increased. The upfront commitment will add up to a savings of 182,200 annual kilowatt hour savings and an annual CO2 reduction of 341,300 pounds! Not bad.
As a Cleveland Public Power customer, Mitchell’s was introduced to Efficiency Smart in an effort to offer their business cost saving efficiency measures that helped their bottom line. The Ambassador of Energy Efficiency Award recognizes entities that have completed substantial energy efficiency projects. To be considered for the award, companies must be an electric customer of a utility that partners with Efficiency Smart and complete a project that results in significant energy savings for the community.
CPP’s 2014 Rodeo Team (l-r) Javier Rodriquez, Raymond Matias, Jeff Bremer, Davey Morales, Sam Vallejo and Shemill Johnson. (Photo by Bill Reiter, City Photographer)
Shemill Johnson practices for the upcoming Rodeo. (Photo by Shelley M. Shockley)
Cleveland Public Power employees gathered at the East Side Service Center last week to show their support of the 2014 Lineworkers Rodeo Team. Team members include Steve Holland, Bill Reddy, Bob Kinstler, Davey Morales, Jeff Bremer, Raymond Matias, Shemill Johnson, Sam Vallejo and Javier Rodriquez.
The Lineworkers Rodeo, sponsored by the American Public Power Association (APPA), was launched in 2001 as an opportunity for Public Power Lineworkers from all over the United States and some U.S. territories to come together and demonstrate their skill and knowledge in the craft of linework. During the Rodeo, journeymen and apprentice lineworkers can compete for professional recognition, attend training courses and practice essential skills in a safe environment. An added bonus is the opportunity to connect with and learn from the nationwide community of lineworkers.
Teamwork: Jeff Bremer and Davey Morales go through a drill in preparation for the Rodeo. (Photo by Shelley M. Shockley)
Sam Vallejo climbs a pole during team practice.
CPP Apprentice Javier Rodriquez during team practice. (Photo by Shelley M. Shockley)
This year’s Rodeo is hosted by Edmond Electric, located to the north of Oklahoma City where the Rodeo and activities will be held.
As he introduced this year’s team, Rich Barton assistant commissioner of Operations for CPP noted that this year’s journeymen are examples of the strength of the Intern-Apprentice program as each of them started their journey in linework through this program and participated as apprentices and are now competing at the journeyman level.
Join us in wishing the team well in the competition and a safe journey out west.
CLEVELAND – Today several Cleveland Public Power customers have received telephone calls from a man posing as a representative of Cleveland Public Power’s “Collection” Department and requesting payment over the phone to prevent interruption of service. This is a scam.
These customers have contacted CPP’s Customer Service Center and given the utility the necessary information to investigate the origin of the calls. The Department of Public Utility Police Department is looking into this matter. We urge our customers to disregard these calls. The calls are originated from area code 801.
“Residents should be cautious of anyone seeking payment over the telephone. The City of Cleveland’s Department of Public Utilities does not call asking for payment over the telephone and we do not accept payments at your home. Any suspicious activity like this should be reported to the Public Utilities Police at (216) 443-2426,” said Cleveland Public Power Commissioner Ivan Henderson.
Cleveland Public Power will post notices about the scam on its website and through its social media sites.
Many years ago Cleveland Public Power generated electricity along the Marginal on Lake Erie. Many of you are familiar with the site, but not because of CPP – you recognize the Whale Wall. The photos below show CPP operations in the early days!
CPP operations during the heyday of electric generation.
Did you know that Cleveland’s grand Theater District is the second largest in the United States? We’re second only to New York’s Broadway! Cleveland Public Power has proudly served the Playhouse Square District for more than 20 years and we are excited about the planned upgrades to add even more opulence to this section of Cleveland. In the 1920’s when Cleveland was growing at staggering rates and streetcars were the norm, Euclid Avenue and Playhouse Square looked a little like this:
A 1928 view of Playhouse Square from clevelandmemory.org
As Cleveland rejuvenates and the Theater District continues to grow Playhouse Square will look like this:
A rendering of the Cleveland Playhouse Theater District of tomorrow. (Photo provided by Playhouse Square Development)